Shipping Policy

At Tevaryna Living Store, we are committed to providing reliable and efficient delivery services to ensure customers receive their orders quickly and safely. Please review our shipping policy below for complete details about order processing, delivery timelines, and shipping coverage.

Shipping Coverage

Tevaryna Living Store currently provides shipping only within the United States.

We offer FREE standard shipping on all orders within the United States.
At this time, we do not offer international shipping.
Orders placed with shipping addresses outside of the United States will not be processed and may be canceled.

We may expand our shipping coverage in the future. Any updates will be reflected on this page.

Order Processing Time

All orders require time to be prepared before shipment.

Processing time: 3 – 4 business days
Processing includes:
- Order verification
- Quality inspection
- Packaging and labeling
- Preparing shipment documentation

Orders are processed Monday through Friday, excluding major holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Please note that processing time is separate from shipping time.

Shipping & Delivery Time

Once your order has been processed and shipped, delivery typically takes:

5 – 6 business days (Standard Shipping)

Estimated total delivery time:

8 – 10 business days (Processing + Shipping combined)

Delivery times are estimates and may vary due to:

Weather conditions
Carrier delays
Holiday shipping volume
Incorrect or incomplete shipping addresses
Unforeseen logistics issues

Tevaryna Living Store is not responsible for delays caused by shipping carriers or external factors beyond our control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

Carrier information
Tracking number
Estimated delivery date

Tracking information may take 24–48 hours to update after shipment.

Customers are responsible for monitoring tracking updates and ensuring availability to receive their packages.

Shipping Carriers

We partner with trusted national carriers to ensure reliable delivery. Carriers may include, but are not limited to:

USPS
UPS
FedEx
Other verified logistics partners

The carrier used will depend on order size, weight, and destination.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect or incomplete address is provided:

Orders may be delayed or returned to sender.
Additional reshipping fees may apply.
Tevaryna Living Store is not responsible for orders delivered to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us immediately before your order ships.

Lost, Stolen, or Delayed Packages

If your package is marked as delivered but cannot be located:

Verify the shipping address provided during checkout
Check with neighbors or household members
Contact the shipping carrier directly
Contact our support team for assistance

Tevaryna Living Store is not liable for packages lost or stolen after confirmed delivery. However, we will assist customers in filing carrier claims when possible.

Damaged Packages

If your package arrives damaged:

Contact us within 48 hours of delivery
Provide clear photos of:
- The packaging
- The damaged product
- Shipping label

We will review the issue and provide a replacement or resolution when applicable.

Multiple Shipments

Some orders may ship separately depending on product availability or warehouse location. Customers will receive separate tracking numbers for each shipment when applicable.