FAQ

Orders & Payments

How do I place an order?

Simply browse our store, select the products you want, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

What payment methods do you accept?

We accept secure payments through major credit cards, debit cards, PayPal, and other trusted payment providers available at checkout.

Shipping & Delivery

Do you offer free shipping?

Yes. We provide free shipping for all orders within the United States.

Do you ship internationally?

Currently, we only ship orders within the United States.

How long does order processing take?

Orders are typically processed within 3–4 business days.

How long does shipping take?

Shipping usually takes 5–6 business days after processing.

How can I track my order?

Once your order ships, you will receive a tracking number via email.

Returns & Refunds

What is your return policy?

We accept returns within 7 days after delivery.

How long does the return or exchange process take?

Return or exchange processing typically takes up to 10 days after we receive the returned item.

When will I receive my refund?

Refunds are usually issued within 5–10 business days after approval.

Product Information

Are your products new?

Yes. All products sold at Tevaryna Living Store are brand new and inspected for quality.

What if I receive a damaged or incorrect item?

Please contact our support team immediately. We will assist you in resolving the issue as quickly as possible.

Customer Support

How can I contact customer service?

You can contact us by:

Email: contact@kalyvora.store
Phone: (303) 523-0488